Client intake
Digital client intake for law firms
Structure new client inquiries from the first contact. Jurono replaces scattered emails and incomplete initial calls with digital intake flows that give your team better preparation.
What is digital client intake?
Digital client intake collects the information a law firm needs for an initial assessment before phone or email even comes into play. Instead of unstructured messages, you receive a clear case summary with contact details, facts, and attached documents.
- Clear information instead of long email threads
- Documents already attached at first contact
- Fewer follow-up questions before the first consultation
The problem with traditional first contacts
Many clients send a short email or make a brief call. Important details are often missing, documents arrive later, and the team spends time sorting rather than assessing. This delays the start of the matter and can cause good inquiries to slip through.
- Incomplete initial information
- Repeated requests by email and phone
- No central place for inquiries and documents
How Jurono intake works
Jurono connects the public law firm profile with a structured intake flow. The client sees exactly which information helps and can upload documents securely. Your team receives everything bundled and can evaluate the case faster.
- Profile and intake in one system
- Prepared questions for recurring matter types
- Secure document transfer directly into the workflow
Who benefits from digital client intake
Firms with recurring inquiry patterns benefit most: employment law, tenancy law, family law, immigration law, or traffic law. Where similar information is needed again and again, a digital intake flow saves time and ensures consistent quality.
- Solo lawyers with limited paralegal capacity
- Firms with multiple inbound channels
- Specialist lawyers with standardised initial information needs
Example: Employment law initial consultation
An employee has received a termination notice and searches online for a lawyer. Through the Jurono profile, they start the intake flow, describe the situation, upload the termination letter and employment contract, and state their preferred time for a call. The firm already has the relevant context before calling back and can make a focused proposal on next steps.
Security and data protection
Client data does not belong in a generic contact form. Jurono focuses on hosting in Germany, encrypted transmission, and privacy-oriented storage. See Security for details. Related pages
Learn more about law firm visibility on the visibility page, view packages on pricing, or book a personal introduction on demo.